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Empowering Workforces, Simplifying Management

With over two decades of experience, Care Systems delivers innovative workforce management solutions that drive efficiency, improve employee satisfaction, and elevate business performance across multiple industries.

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Rated #1 in Usability by a study conducted by the California Department of State Hospitals, our solutions have been recognized for their user-friendly design, making it easy for organizations to implement and manage workforce operations.

In a comparative assessment conducted by the American Hospital Association, we were rated #1 in Capability—a testament to our robust, flexible, and innovative solutions that drive efficiency across organizations.

We are proud to have received the Award for Innovation and Excellence in Scheduling & Optimization from The Institute of Management Science (TIMS), reflecting our commitment to delivering cutting-edge workforce management solutions.

Our Story

Over Two Decades of Innovation, Expertise, and Commitment

Care Systems has been at the forefront of Workforce Optimization for over two decades, committed to solving the most complex staffing challenges. Our journey began in 1992 with Planmatics, a management consultancy founded by our CEO, which was tasked with addressing staffing issues at the United States Postal Service. This early work laid the foundation for our innovative workforce solutions, and in 1995, we developed our first truly Workforce-Optimizing system.

By 2003, Care Systems was formed with a mission to tackle the intricate staffing needs of the healthcare sector. Our solutions were designed to handle the dynamic and often unpredictable nature of healthcare workforce management. As our systems evolved, their inherent flexibility allowed us to quickly extend our services to other industries, helping organizations of all kinds to solve their unique staffing challenges.

Through ongoing client collaboration and constant innovation, we have created the most comprehensive and adaptable staff scheduling system on the market. Recognized for our excellence, we were ranked #1 in capability by the American Hospital Association in 2008 and #1 in user-friendliness by the State of California in 2014.

Our fully integrated suite of modules allows organizations to predict coverage needs, streamline schedules, and track time and attendance with minimal manual effort, saving hundreds of hours each month. Whether in healthcare, public services, or other sectors, our solutions are flexible to meet any organization’s unique needs, ensuring compliance with work rules, credential requirements, and other policies.

At Care Systems, we are always evolving, ensuring that our clients stay ahead of the curve and empowering them to achieve workforce optimization and operational success across diverse industries.

Key Clients

Vision

Making every employee and manager successful one day at a time.

Mission

Deliver software tools and consultancy to optimize operations, reduce cost, and
enhance employee wellbeing.

Core Values

Caring

We treat our clients, partners, and employees with the same sincerity and respect we show ourselves, fostering a culture of empathy, trust, and collaboration.

Responsiveness

We are agile and proactive, adapting quickly to evolving market demands, client needs, and internal dynamics to deliver timely and effective solutions.

Simplicity

Our solutions are designed with the user in mind—intuitive, easy to use, and streamlined—reducing complexity and enhancing productivity across the board.

Radical Transparency

We believe in open, honest communication at all levels, ensuring that trust, accountability, and integrity are at the heart of every relationship, product, and service we offer.

Fearlessness

We embrace challenges with courage and determination, viewing obstacles as opportunities for innovation and growth, never shying away from pushing boundaries.

Testimonials

"We are a 450-bed acute care hospital. We selected CareWare over one of the more established companies in 2006. It is, in retrospect, a great decision. Both CareWare and its customer support has been exemplary. CareWare and its related modules are fast becoming the nerve center of Nursing Manager Ent at Good Shepherd."
Ron ShortDirector of Nursing & Rehabilitative Services
Over a single week, their staff interviewed, conducted group meetings, and quickly came up with a detailed specifications list that we were able to approve. We had many unique needs, as well as extremely complex pay rules, but they got things going in under 6 months and reduced our payroll errors to zero and hours of time keepers by 480 per month.
Roger SmithCIO, Strafford County NH
We selected CareWare over the incumbent and much larger supplier since they were committed to serving our special needs, and had succeeded above expectations at the Missouri Department of Mental Health and addressed the common interfacing challenges with our SAMII HR and Payroll Systems. They exceeded our expectations as they had done elsewhere in the State two years ago.
Terry McAdamsDirector of Personnel, Missouri Veterans’ Commission
“Care Systems was selected after a prolonged competitive process involving many leading companies from the USA. They delivered everything that was promised—comprehensive and easy scheduling, effective time recording and management, easy reporting, and staff delighted to participate in the new digital environment.”
Sivaram VedulaDirector of IT, Capital Health Group of Hospitals, Abu Dhabi
“Care Systems was chosen for the 3 hospitals (with over 7,000 users) for which I am the Executive CNO, over 2 much larger US-based companies already present in our Kingdom. While their system was already quite comprehensive, we had specialized requirements uncommon in other hospitals. They satisfied all of them with a quick turnaround and went live within 5 months, which impressed us greatly. One year later, my entire nursing team reported great happiness, less stress, and large savings of manual effort. At the executive level, my own boss, the CEO, has received reports from HR in addition to my own that all conceivable objectives of the procurement have been exceeded.
Dr. Yousef AlshamlaniDirectorExecutive Director of Nursing, King Saud Medical City, KSA of IT, Capital Health Group of Hospitals, Abu Dhabi
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Global Presence

While the USA remains our predominant market, Care Systems has expanded internationally to serve clients in the UK, Ireland, and the Middle Fast. Our growing global footprint is a testament to our adaptability and commitment to providing tailored solutions that meet the unique needs of diverse industries and regions.

Strong Presence in Middle Eastern Healthcare

In the Middle East, particularly in the Kingdom of Saudi Arabia (KSA) and the United Arab Emirates (UAE), Care Systems has developed a strong presence in both the public and private healthcare sectors. We have carefully evolved our system to accommodate Middle Eastern requirements, including specific rules and regulations, the Hijiri Calendar, and other operational and cultural needs, ensuring that our solutions are perfectly suited to the region’s distinct demands.

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Join Us on Our Journey to Transform Workforce Management

Partner with Care Systems and experience the difference our expertise and dedication can make. Whether you’re seeking solutions to optimize your workforce or looking for guidance from industry leaders, we’re here to help.

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Unlock the full potential of your team with Care Systems’ advanced scheduling and analytics solutions. Streamline operations, reduce costs, and improve employee satisfaction, all with a single, powerful tool.

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Care Systems, Inc.,
12 S Summit Avenue, Suite 325, Gaithersburg, MD 20877.

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